Posted By Bryndle Redding    On 24 Nov 2024    Comments (0)

UK GDPR Compliance

At Comet's Pet Shopping Haven, we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR). This page explains how we comply with your rights under UK GDPR and what data we process when you visit our website.

Scope and Applicability

The UK GDPR applies to the processing of personal data of individuals in the United Kingdom. While Comet's Pet Shopping Haven does not collect personal information through user registration or account creation, we do process limited personal data through website analytics, cookies, and server logs when you visit our site. This page outlines how we handle such data in compliance with UK GDPR.

Your Rights Under UK GDPR

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access – You can request confirmation of whether we process your personal data and receive a copy of that data.
  • Right to rectification – You may request correction of inaccurate or incomplete personal data.
  • Right to erasure – You can request deletion of your personal data where there is no compelling reason for its continued processing.
  • Right to restriction of processing – You may request that we limit how we use your data under certain conditions.
  • Right to data portability – Where processing is based on consent or contract, you may request your data in a structured, commonly used format.
  • Right to object – You may object to processing based on legitimate interests, including profiling or direct marketing.

How We Comply

Comet's Pet Shopping Haven complies with UK GDPR by:

  • Using only necessary cookies and analytics tools that respect user consent preferences.
  • Not storing personal data in databases or customer accounts.
  • Retaining server logs for a maximum of 30 days for security and performance purposes.
  • Ensuring all third-party service providers (e.g., analytics, payment processors) are GDPR-compliant.

Data We Process

The personal data we process includes:

  • IP addresses (anonymised where possible)
  • Browser type and device information
  • Pages visited and time spent on site
  • Cookie identifiers for session and preference management

This data is collected automatically and is not linked to your name, email, or other identifying details unless you voluntarily provide it through a contact form.

Legal Basis for Processing

We process personal data based on our legitimate interests to:

  • Ensure website security and functionality
  • Improve user experience through analytics
  • Prevent fraud and abuse

We do not rely on consent for these purposes, but we do provide clear options to manage cookies and opt out of non-essential tracking.

How to Exercise Your Rights

To exercise any of your rights under UK GDPR, please contact us at:

[email protected]

Include your full name, the right you wish to exercise, and any relevant details (e.g., IP address or date of visit if known). We will respond without undue delay and within one month.

Response Timeframes

We are required by UK GDPR to respond to your requests within one month of receipt. In complex cases, we may extend this period by two further months and will inform you of the extension and reasons within one month.

No Discrimination Policy

We will not deny you goods or services, charge different prices, or provide a lower quality of service because you exercised your rights under UK GDPR.

Updates and Changes

We may update this page periodically to reflect changes in law or our practices. Any material changes will be posted here with an updated effective date.

Contact Information

If you have questions about this compliance page or wish to make a complaint about our data practices, please contact:

Bryndle Redding
101 Wakefield Street, Te Aro, Wellington 6011, New Zealand
Email: [email protected]

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): ico.org.uk.